Shipping policy
**Shipping Policy for Fashionlook**
At Fashionlook, we aim to provide a seamless shopping experience for our valued customers. Please review our shipping policy below:
1. **Processing Time:**
- Orders are typically processed within 1-2 business days after receiving your order.
- You will receive an order confirmation email, and once your order is dispatched, you will get a tracking number to monitor your shipment.
2. **Delivery Time:**
- We offer a delivery time of 5 to 9 business days, depending on your location.
- Please note that delivery times may vary due to factors beyond our control, such as weather conditions or courier delays.
3. **Shipping Charges:**
- Shipping is free on all orders above a certain value. For orders below the minimum threshold, a nominal shipping fee may apply, which will be displayed during checkout.
4. **Payment Methods:**
- We offer multiple payment options for your convenience:
- Cash on Delivery (COD)
- Online Payment (Credit/Debit Cards, Net Banking, UPI, Wallets)
5. **Order Tracking:**
- Once your order has been dispatched, you will receive a tracking number to track your order in real-time. You can check the status of your shipment by visiting the courier company's website.
6. **Shipping Areas:**
- We deliver to most pin codes across India. If your location is not covered by our delivery services, you will be notified at the time of checkout.
7. **Returns & Exchanges:**
- We offer a 2-day return policy for products that are unused, unworn, and in their original condition.
- To initiate a return, please contact our customer service team within 2 days of receiving your order. Further details on returns will be shared upon request.
8. **Customer Support:**
- If you have any questions or concerns regarding your order, delivery, or returns, please feel free to reach out to our customer support team at [email/contact number]. We're happy to assist you.
We hope you enjoy shopping with us at Fashionlook!